Eat. Sleep. Bingo

Deposit/Banking

Q. How do I fund my account?
A. In order to deposit, you must be a registered member of eatsleepbingo.co.uk. Once registered, just log into and click on 'Banking' link in the left menu. There you will find the different funding options available. Select the option that suits you best and your account will be funded as soon as the amount has been verified successfully.

If you pay by credit card, your card will be billed immediately after purchase. All orders will be processed immediately.

All balance will be debited to £0 on first deposit.

Q. Is there a minimum amount for a deposit?
A. The minimum deposit required to play games and purchase cards is GBP £10. The minimum of GBP £10 is also required to receive any bonuses offered at Eat Sleep Bingo.

Q. What is the maximum amount I can deposit at a given instance?
A. You can deposit a maximum of GBP £500 each time you wish to fund your account.

Q. How much can I deposit on one day?
A. The sum of all your deposits made on one day is limited to a maximum GBP £500. A deposit can only be made if the balance of a players' account is less than GBP £25.

Q. Can I play with a credit card not in my own name?
A. In order to protect the security of all our players and to avoid any fraud, you can only play with a credit card that matches the name you registered with.

Q. When can I request a payout?
A. Please check the withdrawal rules page.

Bonuses

Q. What is a Bonus?
A. Bonus Bucks or 'BPs' for short are complementary promotional free money. Deposit Bonus are given to players as an acknowledgement of their loyalty. BPs are intended to increase player''s playing time, thereby increasing enjoyment and chances at being BIG winners.

Please check the withdrawal rules for more details.

Q. How much Bonus am I eligible to receive for each deposit?
A. Every single time you fund your account, you receive a specific deposit bonus (BPs) based on your deposit value. The deposit special page will show you how much bonus you will get according to your deposit today. The minimum of GBP £10 is required to receive any bonses offered at Eat Sleep Bingo. A maximum a player will receive in bonus for any single deposit is £1,000.

Q. Can I use the bonus money on all the games?
A. Yes, you can use the BPs on Bingo Games as well as specified Slots and Instant Games.

Q. How does the free sign up bonus work?
A. The sign up bonus is meant for players to try and test the site before they make a real deposit. Any winnings derived from the free money is not eligible for withdrawal. Free sign up bonuses and winnings dervied from free sign up bonus will be debited from players account on 1st deposit.

Q. What are Chat BPs and how do I earn them?
A. To view information about Chat BPs, please visit our chat rules.

Q. How do I win the Jackpot?
A. All regular bingo games are connected to a Jackpot. To win the Jackpot you must complete your bingo pattern in the call number indicated by the jackpot. Jackpots are only eligible for DEPOSITING players only. If you have hit the jackpot and are a non-funder, management reserves the right to debit the jackpot win and re-seed the jackpot.

Cash Back Bingo

Q. How do I qualify for Cash Back Bingo?
A. Players who have made a deposit in the previous month and have not had any approved cash outs are eligible for the Cash Back Bingo Promotion.

Q. When do I get my Cash Back on deposits made?
A. The Cash Back Bingo program will automatically credit your account on the 1st of every month.

Q. How does the points system work for the Cash Back Bingo promo?
A. Our Cash Back Points System is based upon your wagering activity. The more you wager, the more Cash Back Points you earn. The more points you earn, the higher your Cash Back level will be.

Q. What are Cash Back Levels and how do I earn free bonus money with it?
A. The more points you earn the higher your level will be. We have different levels: (1) Starting Out, (2) Casual Member, (3) Experienced Member, (4) Bingo on the Mind, (5) I Eat, Sleep, Bingo! The higher your level, the more free bonuses you can get on every deposit!

Game Play

Q. How can I trust the games to be fair?
A. We use one of the most sophisticated random number generators (RNG) in the world.

Q. What happens if I lose connection during a game?
A. If you get disconnected during a game, the game will be played out on the game servers. Your balance will automatically be adjusted whether you win or lose.

Q. How do I play / purchase cards for bingo?
A. In order to play bingo, you need to be a registered member and should have funds in your account. This will make you eligible for purchasing bingo cards.

To play, just log in with your alias and password into the member area (My Lobby). From there, you will be able to access all of the bingo halls. You can join a Room and buy a card(s) by clicking on the cards that you wish to purchase by clicking on BUY SELECTED CARDS or you can choose to use the Quick Buy Option.

Have some important work but don't want to miss out on the bingo games. Here's just what you need!!!! You can prebuy your cards. Select the PREBUY BINGO CARDS, from the PLAY option. Just enter the number of games & the number of cards you want to prebuy for and you are ALL SET to play the games even you are not logged in. Money will be deducted from your account only when the game begins. Your winnings will automatically be credited to your account.

Terms

By registering with the Site, you accept, without limitation or qualification, the following Terms and Conditions of Acceptable Use.

Minimum Age
You must be at least 18 years old to register and play at this site. We may request documents to confirm a player's age at any time. Any player found to be under 18 will have their account frozen and all winnings will be null and void.

Registration Policy
Players are allowed to have only one account per household, shared computer, physical address and/ or internet connection. Players using false or misleading information during registration will have their accounts closed and all winning will be forfeited.

Prohibited Uses
Eat. Sleep. Bingo! does not accept liability for any breach by you of the applicable laws of your state or country of residence. We reserve the right at our sole discretion to declare any wager as void if a Player is identified as playing illegally.

Players from the countries listed below are prohibited to register and place bets or take advantage of any free chip offer. We sincerely apologize to these customers. The countries are: Albania, Armenia, Azerbaijan, Austrailia, Belarus, Belarussia, Bosnia, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Herzegovina, Hungary, Turkey, Indonesia, Kosovo, Latvia, Lithuania, India, Pakistan, Bangladesh, Israel, Malaysia, Moldova, Montenegro, Romania, Russia, Russian Federation, Serbia, Slovakia, Slovenia, Ukraine, United States of America, Poland and Yugoslavia.

Player Responsibility/Limitation of Liability
All bets placed including through pre-buy are final. It is player's responsibility to keep their User Name and Passwords secure at all times, ensuring the prevention of any unauthorized use of the same and therefore accepts liability for any damages which may be caused by the misuse of the Player account. In case of any dispute, management decision will be final.

Banking / Customer Support
All credit card transactions are processed through Wirecard. The Descriptor will be "www.eatsleepbingo.co.uk 08000112575"

All debit card transactions are processed through Lateral Payment Solutions, United Kingdom. The Descriptor will be "AquaPay London"

All customer queries will be answered within two working days. We recommend the cardholder to print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them at an easily accessible place.

This site is owned and operated by PYRAWN MANAGEMENT GROUP LIMITED.

Copyright/Trademarks
The trademarks, logos and service marks displayed on the Site are the property of Eat. Sleep. Bingo!. Users are prohibited from using any Marks for any purpose without prior written permission. All information and content, including without limitation, any software programs, banners, and advertising material available on or through the Site ("Content") is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes. Users may however download or print one copy of one or more pages contained in this web site provided it is not republished in whole or in part for commercial purposes.

No Warranties
All content on the site is provided to you "as is" without warranty of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. Eat. Sleep. Bingo! does not endorse and is not responsible for the accuracy or reliability of any opinion, advice or statement made through the site by any party other than Eat Sleep Bingo. Other than as required under applicable consumer protection law, under no circumstance will Eat Sleep Bingo be liable for any loss or damage caused by a user's reliance on information obtained through the site. it is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the site. please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice or other content.

Indemnification
You will indemnify and hold harmless Eat. Sleep. Bingo!, its parent or subsidiary companies, officers, directors, employees and agents from and against any claims, actions or demands, including, without limitation, reasonable legal and accounting fees, alleging or resulting from your use of the Website, the Games, or any other content contained therein or breach of any of the Terms of Use.

Amendments
We reserve the right to change the Terms and Conditions at any time with or without prior notice. We recommend players visit the rules section frequently for updates.

Disputes
In case of system malfunction, we will refund all bets placed on the game. In which case Eat. Sleep. Bingo! will be under no obligation to pay players who take advantage of these occurrences and an alternative award may be determined on a case by case basis. In the event that there is a discrepancy between the game data as recorded in our database, and that recorded by the player, the data recorded in our server will be considered valid.

Jurisdiction / Governing Law
These Terms and Conditions will be construed in accordance with the laws of Cyprus, without regard to the conflicts of law provisions thereof. Users of this Site agree that the venue for resolution of any dispute, claim, or action arising out of or in connection with these Terms and Conditions will be in a court located in Cyprus. Users of this Site consent to the jurisdiction of the court selected by Eat. Sleep. Bingo! and waive any claim that the venue selected by Eat. Sleep. Bingo! lacks personal jurisdiction over such Users or that such venue is a forum non-convenience.

Security

Q. Is it legal to play at EatSleepBingo.co.uk?
A. We adhere to strict code of conduct. Please read carefully our terms and conditions before playing and check the laws of the country in which you reside before playing. All our players MUST be over the age of 18.

Q. Is my personal data safe and secure?
A. All your personal details, all purchases you make and the games you play including all your activity on the site is safe and secure.

Q. Are my transactions secure?
A. All your transactions are completely secure, using Comodo Authentic certificate, the best internet security certificate available in the market.

Q. Are my credit card details safe?
A. If someone steals your ID and Password or you notice unusual changes on your account status, please email us at support@eatsleepbingo.co.uk.

Privacy

Your privacy is of utmost importance to us. We collect personal information to effectively provide you with the services you request. We may use your information to update you about the current promotions. If you do not wish to receive emails from us, simply click on the unsubscribe link at any time.

All financial information is transmitted and processed using secure connections through leading e-commerce payment companies.

We use a variety of security technologies to protect your personal information from unauthorized use, access or disclosure. We do not disclose your details to third parties unless required by law.